SMI Geosystems Offers a Wide Range of Technical Services

All conducted by Leica Geosystems or authorised local distribution partners whose technicians are trained by Leica Geosystems, using latest technology and professional tools. All service centres are regularly re-certified and operate with the same Leica Geosystems-designed professional tools and standards.

The Broad Service Offering Includes

Maintenance Services

  • Preventative maintenance at different levels,
depending on product and usage
  • Minimise downtime and repairs and
confirm accuracy

Repair Services

Drone and satellite-based geospatial mapping technology that provides accurate data and 3D visualization to support mining area analysis and more effective planning.

  • Simple to extensive repairs
  • Rebuilds of dropped instruments
  • Simple to extensive repairs
  • Rebuilds of dropped instruments
  • Simple to extensive repairs
  • Rebuilds of dropped instruments

Maintenance Services

  • Preventative maintenance at different levels,
depending on product and usage
  • Minimise downtime and repairs and
confirm accuracy

Repair Services

Drone and satellite-based geospatial mapping technology that provides accurate data and 3D visualization to support mining area analysis and more effective planning.

  • Simple to extensive repairs
  • Rebuilds of dropped instruments
  • Simple to extensive repairs
  • Rebuilds of dropped instruments
  • Simple to extensive repairs
  • Rebuilds of dropped instruments

Maintenance Services

  • Preventative maintenance at different levels,
depending on product and usage
  • Minimise downtime and repairs and
confirm accuracy

Repair Services

Drone and satellite-based geospatial mapping technology that provides accurate data and 3D visualization to support mining area analysis and more effective planning.

  • Simple to extensive repairs
  • Rebuilds of dropped instruments
  • Simple to extensive repairs
  • Rebuilds of dropped instruments
  • Simple to extensive repairs
  • Rebuilds of dropped instruments

Ready to Assist Your Technical Needs

Stay connected - wherever you are and at any time. Through our customer portal, myWorld, you can access all the information needed for a successful operation: product news and updates, user manuals, new software releases, training, support and other services to keep your equipment and teams running.

Access to detailed information on individual products, updates and their service history aids in maintaining their value while enabling maximum efficiency and productivity.

My Product

Stay connected to your products by:

  • Accessing detailed information about your products (available options, licenses, CCPs, etc.)
  • Staying on top of the latest documentation and software updates

My Service

Optimise your equipment planning and availability by:

  • Instant access to the status of current service cases
  • Viewing the complete service history of your products

My Support

Eliminate downtime and maintain maximum productivity by:

  • Creating support cases online that are answered by skilled professionals
  • Viewing the complete history of your support cases

My Learning

Increase your product knowledge and competence by:

  • Accessing online training courses to learn more about your products
  • Keeping up to date with the latest information on your products